Frequently Asked Questions

AC Repair

It depends. How old is the unit? What’s the extent of the damage? How much are your estimated repairs?

These are all factors we’ll consider when making recommendations for your AC. If the AC is relatively new and the repair is minor, it might be worth fixing. However, if the unit is nearing the end of its lifespan or if the repair costs are significant, it may be more financially prudent to invest in a new, energy-efficient model.

 

In many cases, replacing an old AC unit is more cost-effective in the long run than repairing it repeatedly.

Older units are often less energy-efficient and more prone to breakdowns, leading to higher energy bills and repair costs over time. Additionally, newer models come with advanced features and technologies that can improve comfort and save money on energy expenses.

Therefore, if the repair costs are significant or if the unit is nearing the end of its lifespan, replacing it with a newer, more efficient model may be the better option.

 

The cost of repairing an AC system in Florida can vary depending on the type of repair needed and the extent of the damage.

On average, minor repairs such as fixing a clogged drain line or replacing a capacitor can cost between $100 to $300. However, more significant repairs, like replacing a compressor or repairing refrigerant leaks, can range from $500 to $2,500 or more.

To learn what your specific repairs will cost, reach out to McNorton Mechanical. We’ll provide a custom quote based on your unique needs.

 

The average lifespan of an AC unit typically ranges from 10 to 15 years, although proper maintenance and usage habits can extend its longevity. Factors such as climate, frequency of use, and the quality of installation can also impact how long an AC unit lasts.

In general, as your unit ages, it will become more prone to breakdowns and inefficiencies. If you think it’s time to upgrade to a new unit, let us know - we make installation a breeze.

 

Several issues could cause an air conditioner to run but not cool properly. Common reasons include…

A dirty air filter restricting airflow
A malfunctioning thermostat is not signaling the AC to cool
Refrigerant leaks
A faulty compressor
Blocked condenser coils
It's essential to troubleshoot these issues promptly to prevent further damage to the unit and restore proper cooling efficiency. If simple steps like cleaning the filter and checking the thermostat don't resolve the issue, it’s time to reach out to the McNorton Mechanical team.

 

AC Installation

The average air conditioning system typically lasts between 10 to 15 years, depending on how you use and maintain it.

In Florida’s hot and humid climate, your AC may experience more strain, potentially shortening its lifespan. Regular maintenance can help extend the life of your unit, but if your system is approaching or exceeding this age range, it might be time to consider a replacement.

 

There are several indicators that it might be time to replace your AC unit. These include…

Frequent breakdowns
Rising energy bills
Inconsistent cooling
Continual strange odors or noises
Additionally, if your system uses an outdated refrigerant that’s being phased out, such as R-22, replacement might be more cost-effective than repairing.

 

The answer to this question depends on various factors, including the size of your home, your budget, and your personal cooling needs.

Central air conditioning systems are ideal for larger homes, providing even cooling throughout. Ductless mini-split systems offer flexibility and efficiency, especially for homes without existing ductwork. Heat pumps, which can provide both cooling and heating, are another efficient option for Florida’s climate.

To figure out what solution best suits your AC needs, reach out to our team. We’ll guide you through the decision process.

 

Yes, installing a new AC system can significantly lower your energy bills in Florida.

Modern AC units are designed to be more energy-efficient, using advanced technology to cool your home more effectively while consuming less power. Features such as variable speed compressors, programmable thermostats, and improved SEER (Seasonal Energy Efficiency Ratio) ratings contribute to energy savings.

Over time, these efficiencies can result in substantial cost savings on your monthly utility bills. If you’re interested in reaping the benefits of a modern, smart AC system, reach out to McNorton Mechanical today.

 

The best time to install a new air conditioner is during the cooler months, such as late fall or early spring. During these times, Florida HVAC companies tend to be less busy, and you may find better availability and potentially lower prices.

 

It depends. The cost to install a new AC system in Florida can vary widely based on factors like the type and size of the unit, the complexity of the installation, and any additional work that’s required, such as ductwork or electrical upgrades.

On average, most homeowners can expect to pay between $3,000 and $7,000 for a new central air conditioning system. High-efficiency units or additional features can increase the cost.

To learn more about installing a full AC system or just a small unit, reach out to McNorton Mechanical. We’ll provide you with a custom quote.

 

Commercial HVAC

Commercial HVAC systems are very different from residential ones.

Commercial HVAC systems are more expensive and are built to control the temperatures in larger spaces with more complex requirements. These systems are designed to be more comprehensive, scalable, and in most cases, energy-efficient.

 

Commercial HVAC units can vary greatly based on the building’s requirements. They can range from small rooftop units serving a single floor to large, multi-ton systems for high-rise buildings and large facilities.

 

The lifespan of a commercial HVAC system is generally 15-25 years. This depends on the usage, size of the unit, and upkeep. Scheduling periodic maintenance and quick repairs is crucial to extend the life of your system.

 

This depends greatly on the size/complexity of the building. Smaller projects can generally be completed in a few days, whereas larger projects can take several weeks. When we quote a project, we will give you a target timeline for completion.

 

Ductless Mini Split

Yes, ductless mini splits are a great solution for many homeowners. These systems boast energy efficiency, flexibility, and cost savings in the long term. Ductless mini split systems are ideal for homes without existing ductwork, providing more precise temperature control and lower energy consumption compared to traditional HVAC systems. Additionally, ductless systems run very quietly, are easy to install, and provide both heating and cooling capabilities.

 

Yes, a mini split and a ductless split are the same concept. Both refer to a heating and cooling system that does not require ducts to distribute air. They use an indoor unit connected to an outdoor compressor, providing climate control without traditional ductwork.

 

In most cases, running a mini split is cheaper than running central AC, which is ideal in warmer states like Florida. Mini splits allow for zoning, meaning you can cool/heat only the rooms you're using (as opposed to the whole house) – which helps to reduce energy bills.

 

In most cases, mini splits last between 12 to 15 years – with proper maintenance. It’s recommended to clean the filters regularly, check refrigerant levels, and perform routine upkeep services to extend the lifespan of the system.

 

Emergency HVAC

Absolutely, especially in Florida’s consistent heat. If your air conditioner stops working during the hotter months, indoor temperatures can climb quickly. This can be dangerous for children, seniors, and pets.

If your system isn’t cooling, blowing air, or won’t turn on at all, call for emergency service right away.

 

The price can vary depending on the size of the leak and the damage it’s caused. A small refrigerant leak might run a few hundred dollars, while leaks that cause water damage or impact major components can climb into the thousands.

Either way, fast action minimizes both the mess and the cost.

 

We usually look at the “$5,000 rule.” Multiply the cost of the repair by the age of your system. If that number exceeds $5,000, replacement is typically the smarter investment. We’ll help you determine what’s best for your situation.

 

Sometimes—but not always. Insurance may help if the damage is sudden and accidental, like a storm surge or electrical fire. It generally won’t cover wear-and-tear or age-related breakdowns. Every policy is different, so check your plan or call your provider to confirm.

 

Heating Repair

Repairs should be done when you notice there is a problem with your heating system. These signs could range from noises, unusually high energy bills, or extremely hot and cold areas.

Repairs may feel inevitable, but they don’t have to be. Regular maintenance checks, especially before the cold weather sweeps in, will help you catch early issues before they become a costly problem.

 

Repair appointments are made to fix damages or issues to your heating system. At McNorton Mechanical, this includes a professional assessment, transparent conversations, and effective solutions.

 

Heating Installation

Heat pumps are the most common heating system in Florida due to their efficiency and ability to provide both heating and cooling. They are also well-suited for Florida’s moderate climate.

However, that doesn’t necessarily mean a heat pump is the best choice for your home. Contact McNorton Mechanical to discuss your specific heating needs, budget, and goals.

 

In general, heating costs can be higher than cooling costs due to the energy required to maintain warmth. However, efficient systems like heat pumps can help manage these costs effectively.

Many Florida homes are equipped with heating systems, though they may not be used as frequently as in colder regions.

Furnace Repair

If your furnace is running but not producing heat, it could be due to a malfunctioning thermostat, a clogged filter, or an issue with the heating elements. Contact our professional technicians to diagnose and fix the problem.

Routine maintenance, such as changing filters, scheduling annual inspections, and keeping the area around your furnace clean, can help prevent unexpected repairs and extend the life of your furnace.

 

The most costly repair on a furnace is typically a major component replacement, such as the heat exchanger or blower motor. These parts are essential for the furnace’s operation and can be expensive to replace.

To get a quote, contact our Florida repair team.

 

Whether it's worth fixing a furnace depends on its age, the extent of the repairs needed, and the cost. If repairs are minor and the furnace is relatively new, it’s often worth fixing. For older units with significant issues, replacement might be more cost-effective.

 

In Florida, the average lifespan of a furnace is typically 15 to 20 years. Regular maintenance can help ensure it operates efficiently for as long as possible.

 

Heat Pump

There are many reasons to install a heat pump, including:

Eco-friendliness
Cost efficiency
Easy installment

 

There are many signs for when a heat pump may need repairing or replacing, including:

Being older than 10 years
Energy bills are unusually high
Areas in your home are too hot or too cold
The heat pump needs frequent repairs

 

During a maintenance check, a technician will do the following:

Check refrigeration levels and leaks
Make sure all electrical connections are secure and working properly
Check and clean the outdoor unit and coil
Check and inspect the reversing valve
Test the defrosting cycle
Check the indoor coil for blockage and apply self-rinsing cleaner when needed
Clean and adjust blower components in the air handler unit
Check the air filter and replace or clean it if needed

 

Smart Thermostat

Most modern HVAC systems are compatible, but we’ll inspect and confirm before installation. If upgrades are needed, we’ll explain your options.

 

Most installs are completed in under an hour, including setup and walkthrough.

 

Yes. Smart thermostats use Wi-Fi to enable remote access and app integration.

 

Absolutely. You’ll have full control from the wall unit in addition to your phone or smart speaker.

 

Yes. Energy savings, smarter scheduling, and convenience often pay for the device within the first year.

 

Indoor Air Quality

Indoor air quality testing can be highly beneficial for West Florida homeowners who are concerned about their health and comfort. While it may seem unnecessary if your building feels comfortable and there are no noticeable issues, many indoor air pollutants are invisible and can have long-term health effects.

Professional testing can reveal pollutants such as volatile organic compounds, mold spores, allergens, and even radon, which are not detectable by sight or smell.

This is particularly valuable for homes with vulnerable occupants such as children, elderly individuals, or those with respiratory conditions like asthma or allergies.

 

Addressing poor indoor air quality involves a combination of effective strategies, including:

Identifying and Removing Pollution Sources: Conducting indoor air quality testing can pinpoint specific pollutants such as mold, VOCs from household products, or allergens. Once identified, steps can be taken to remove or mitigate these sources.
Improving Ventilation: Proper ventilation is crucial for maintaining good indoor air quality. Opening windows regularly, using exhaust fans in kitchens and bathrooms, and ensuring that air vents are unobstructed can help remove pollutants and bring in fresh outdoor air.
Using Air Purifiers: Air purifiers with HEPA filters can effectively remove airborne particles like dust, pollen, and pet dander. They are particularly beneficial in homes with allergies or asthma sufferers.
Controlling Humidity: Keeping humidity levels between 30% to 50% helps prevent mold growth and the proliferation of dust mites, both of which can contribute to poor indoor air quality.
By combining these strategies, homeowners can significantly improve their indoor air quality, creating a healthier and more comfortable living environment for themselves and their families.

The most common cause of poor indoor air quality is inadequate ventilation coupled with indoor pollutants. Insufficient ventilation allows pollutants to accumulate indoors, including VOCs from building materials, combustion by-products from stoves and appliances, and biological contaminants like mold and pollen.

There are various testing methods available. Typically, we begin by collecting air samples using specialized equipment. These samples are then analyzed in a laboratory to quantify the concentration of mold spores and identify the types present.

We may also collect surface samples, which are examined under a microscope or cultured to find different mold species.

Both of these testing methods, alongside visual inspections, can help us determine if your home has mold or mildew, as well as the appropriate next steps.

Signs include persistent hot/cold spots, visible rust or damage, high energy bills, mold presence, or ducts over 15 years old.

It depends on the extent and condition of your current system. We’ll walk you through the pros and cons of both options based on your specific situation.

 

In most cases, ductwork is routed through attics, crawlspaces, or walls. For exposed spaces, we offer aesthetic solutions.

 

We work with flexible ducts, rigid sheet metal, and fiberglass options—customized to your space and budget.

 

Duct Installation

For most residential homes, installation takes 1–3 days, depending on system size and complexity. We'll give you a detailed schedule during the estimate.

We work with flexible ducts, rigid sheet metal, and fiberglass options—customized to your space and budget.

 

In most cases, ductwork is routed through attics, crawlspaces, or walls. For exposed spaces, we offer aesthetic solutions.

 

Yes. We frequently work alongside general contractors or remodelers to integrate new duct systems seamlessly.

 

Duct Repair & Replacement

Full replacements typically take 1–2 days, depending on home size and access. We’ll provide a detailed timeline during your estimate.

 

Yes. We frequently work with general contractors and can reroute or install new duct systems during remodels and additions.

It depends on the extent and condition of your current system. We’ll walk you through the pros and cons of both options based on your specific situation.

Electrical

We proudly serve the entire Pensacola area, including surrounding neighborhoods and communities.

 

The cost of electrical repairs varies depending on the complexity of the issue. We offer free estimates to give you a clear understanding of the cost before we begin any work.

 

Yes, we stand behind the quality of our workmanship and offer guarantees on our electrical repair services.

 

Electrical Panel Services

We recommend annual electrical panel inspections, especially in Florida with its storm risks. It's also a good idea to have your panel inspected before hurricane season.

 

Several signs indicate your electrical panel may need replacement:
Age: Panels older than 25-40 years are likely nearing the end of their lifespan.
Type of panel: Fuse boxes or Federal Pacific panels are outdated and potentially hazardous.
Frequent issues: Recurring breaker trips, flickering lights, or burning smells signal problems.
Insufficient capacity: If your panel can't handle your electrical needs, an upgrade or replacement may be necessary.

A subpanel is a smaller electrical panel that draws power from your main panel to provide dedicated circuits for specific areas, like garages, workshops, additions, or pool houses. Subpanels are beneficial for areas with high electrical demands, preventing overload on the main panel.

The cost of an electrical panel upgrade varies depending on the size of the panel, the complexity of the work, and the specific needs of your home. Contact us today for a free quote and consultation.

Working on an electrical panel can be extremely dangerous. For your safety, we strongly advise against DIY electrical work. Always hire a licensed electrician for any electrical panel services.

Commercial Electrical

Commercial electrical services involve many moving parts. Generally, these services include repairs, routine maintenance, compliance analyses, and full system installations. On a more granular level, these projects typically involve wiring, panel installation/upgrades, circuit installation/testing, emergency backup power solutions, and more.

Exhaustive planning is the first step in all commercial electrical system installations – taking local and national compliance codes into account. The major requirements include properly-sized panels, structured writing, and dedicated circuits to handle large electrical loads. Other requirements include surge protections, energy-efficient lighting, grounding, and permitting.

 

Residential electrical installations are generally designed for lower voltage requirements with simpler layouts. Commercial installations need to handle higher voltages with more complex wiring systems and circuits.

Commercial projects also need more durable materials, three-phase power distribution, and have stricter safety codes to support heavy machinery, large lighting systems, and multiple appliances.

 

Commercial electrical maintenance involves routine inspections. We typically recommend commercial property owners to schedule maintenance 2-4 times per year.

An experienced technician will perform exhaustive checks on all systems and manage any repairs to keep electrical components in good condition. Most importantly, routine maintenance catches potential issues before they lead to a major failure and extended downtime.

The process generally includes checking circuit breakers, testing wiring, maintaining lighting and power systems, as well as checking for compliance and safety standards.

 

When disaster strikes, our team is on-call around the clock to get you back up and running. Our technicians can be on the scene within a day.

 

Wiring & Rewiring

If your home is over 30 years old, or you notice blown fuses, buzzing switches, or discolored outlets, it may be time. We offer full inspections and honest recommendations.

 

A whole-home rewiring job typically takes 3–10 days. Smaller jobs (rooms, circuits, additions) may only take a day or two.

Yes. In many cases, we can phase the work to minimize disruption and maintain power where you need it.

Costs vary by size, access, and complexity. We provide upfront, detailed estimates so you know exactly what to expect.

Lighting Installation

Most indoor projects take just a few hours. Larger jobs, like whole-home or outdoor lighting, may take a day or two depending on scope.

Yes. LED upgrades are one of our most popular services—they’re energy-efficient, low-maintenance, and available in many styles.

 

Permits are generally not needed unless rewiring or structural changes are involved. If required, we’ll handle the process for you.

 

Absolutely. Smart lighting lets you control brightness, color, and schedules from your phone or voice assistant—improving convenience, safety, and efficiency.

 

Generator

There’s no definitive answer to this, it will depend on the property’s power requirements. For an average home, a generator between 5,000 to 7,500 watts is typically sufficient to run essential appliances and HVAC systems. Larger homes or those with higher power demands may require generators with 10,000 watts or more.

 

We generally do not recommend you hook up a generator on your own. The installation process involves connecting the generator to the property’s electrical system, which requires a basic understanding of local electrical codes and safety standards. Working with an experienced electrician ensures the installation is safe, compliant, and capable of providing reliable power without risk.

Yes. This prevents backfeeding, which happens when electricity from the generator flows back into the utility lines, potentially damaging the electrical grid.

Generally, not for residential generators. Larger, permanently installed standby generators may require permits or adherence to local zoning laws and noise regulations. When you work with a professional electrician, they will know these regulations